FAST & FREE 3-4 DAY US SHIPPING

Customer Care

RETURN POLICY

Tropic House Swim accepts returns for store credit within 15 days from the date of receiving the item.  Feel free to contact us with any questions by messaging us through our contact page or emailing us at aloha@tropichouseswim.com.

U.S. customers receive free shipping on returns. For returns outside the U.S., the cost of shipping is not covered.

Please note:

• We offer returns for store credit only. International shipping is non refundable. 

• All returned items must be unused and undamaged with the original hang tag and sanitary strip attached.

• To make a return just email us at aloha@tropichouseswim.com and we'll send a mailing label! We'd love to help you get the perfect swimsuit.

• Once we have received your merchandise, we will inspect your order to ensure that it is unwashed, unworn, and in unused condition with sanitary pads and tags still attached. Please allow 1-3 business days for your return to be processed once we have received your item.

• You will receive an email once we have received and processed your return. 

 

Care Instructions

  • For best results, wash in a mesh laundry bag or hand wash with cold water and detergent
  • Dry in shade
  • Do not bleach
  • Do not iron

 

FAQ

Does Tropic House Swim ship worldwide?

  • Yes, we do!

 

How soon will my order arrive?

  • All US orders ship free and arrive in 3-4 business days. Orders shipping outside the U.S. take 7-21 days to arrive.
  • Shipping to countries outside the United States is free for orders $125+, otherwise the shipping cost is $9.99. (Shipping costs are not covered for returns outside of the U.S.)

 

What size should I order?

  • Our swimsuits run true to your usual US clothing size and are very customizable. If you have additional questions contact us through our contact page or message us on Instagram!


How can I contact you?